Integrations

Use of applicant tracking systems has grown at a staggering pace in recent years. Studies show that 75% of large companies and 60% of mid-sized companies use an ATS to manage their candidates. Diligent Screening Services is able to integrate with many of the most popular ATS, HRIS and CMS software, and actively working on establishing new integrations.

We are currently set up to integrate with the systems below. Please inquire for details about procedures and fees, as they differ per partner.

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Customization

With over a hundred screening solutions, unlimited customization, and a variety of helpful tools, Diligent Screening Services has everything you need and more. Every step and piece of our software can be customized to work exactly the way you want it to—There are literally thousands of ways we can configure your settings and preferences, but these are just a few examples:

• Criteria for report decision tools
• User & order certifications
• Personal information masking
• Custom disclosure sets
• User permission levels
• Communication preferences
• As many packages as you want to create
• Which packages are availabe to each sub-account/cost center
• Jurisdiction selection configuration
• Management reports
• Billing & invoicing 
• Integrations with third parties
• Forms and applications
• The look and branding of your interface
  And much more…

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Batch Ordering

Batch ordering allows you to place multiple orders at once by submitting a list of all candidates and their required information on a template provided by us.  

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Electronic Forms

 Maintain compliance through the automated delivery of your applicants’ disclosures. Once a background check report is completed, securely and automatically deliver consumer copies, adverse letters, and custom disclosures via email with a click of a button, right from the background check report page. In addition, our QuickApp tool sends an email to an applicant to let them view and sign their disclosures and authorizations, fill out all of their own information, create an electronic signature, and then submit it back to us so we can process their background check.

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Automation

• Order Background Checks with a click of button
• ‍Automated jurisdiction based compliance

• Collect personal identifiers directly from the applicant.

• Receive real time status notifications
• Background Check can begin automatically 
• Automate delivery of Pre-Adverse and Adverse Action letters
• Automate adjudication process based on your hiring criteria
• Automate delivery of Pre-Adverse and Adverse Action and other compliance forms letters

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Adjudication Tools

Our Adjudication Tools allows our clients to set hiring decision right on the background check report results page. Our color coded Decision Matrix gives the report an at-a-glance look at what actions or steps are needed next. The picture on the right shows the many types of “decisions” that could be made. These options can be customized according to your specifications

Your hiring policy, and adjudication guide can be set in our system to be used as reference for decision makers as they review background check results. Clients can set different criteria for different types of background checks, or just one or a few default set of rules.

There are many benefits to using our adjudication tools. Some of the major benefits are:

• Streamlining the hiring process
• Helps to remove unintended bias in the hiring process
• Ensure compliance with your company’s hiring criteria
• Clearly document your decision making practices to facilitate audits
• Run reports to see data on prior decision and actions taken
• Task are centralized for more effective report management and review
• Ability to automate notification of decision emails to specific administrators within your company
• Trigger the delivery of Pre-Adverse and Adverse Action letters to applicant (unless special procedures are required by local laws.)

For a small fee Diligent Screening will manage the adjudication process for your company and review all applicant results using the criteria you provide. Reports will then be set to either ‘Approved, ‘Review’,  or ‘Pre-Adverse’ according to previously set guidelines Decision results can be sent to a specific user email upon completion of the report..

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SSN Verification

This search verifies that the applicant’s name, social security number (SSN), and date of birth all match the records kept by the Social Security Administration (SSA). Social security number verification is used for W-2 wage reporting purposes (Internal Revenue Service Wage and Tax Statement) to ensure the records of current and former employees are correct.

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Electronic I-9

With our the entire employment eligibility process is automated, so it eliminates common violation risks. Our built-in electronic mobile solution makes the entire process paperless. New hires receive an email or text message, directing them to complete the form online,where our system guides them step-by-step, automatically detecting errors, and offering feedback for correction. Employees are then able to sign the form using their mouse, for added security. Every action leaves an audit trail that allows you to see real-time updates

Completed I-9s and supporting documents, are then securely stored within our platform, where they remain available to you 24 hours a day, seven days a week,

Our system will send you alerts 90, 60, and 30 day in advance of the expiration of an employee’s work authorization documents.

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DHS E-Verify

The DHS E-Verify system is integrated with our electronic I-9 Forms, so you are able to seamlessly submit all your Form I-9s, whether electronic or paper, directly to E-Verify. Receive authorization or Tentative Non-confirmations instantly. If you do receive a Tentative Non-confirmation, our platform will guide you through the process.

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State Repository Criminal Search

A state repository is a state-managed criminal record database that contains court records compiled from a variety of sources within that state – mainly county court records. Most states within the US maintain a state repository in some form, though not all are accessible to employers for use in employment screening without fingerprint submission. Of the state repositories available to all types of employers, without fingerprint submission requirement, very few of them are actually reliable enough to be used for employment screening purposes. In fact, there are only 5 states that we’ve deemed reliable enough for use in employment screening: Colorado, Connecticut, Hawaii, North Carolina, and Missouri. About 30 other states provide varying levels of access to county criminal record dockets; for this reason these State Searches should only be used as a supplement to a Comprehensive County Criminal Background Check

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National Criminal Database Search

Searches criminal records databases from all 50 states, including digitized records from Department of Corrections, Administrative Office of the Courts and county court records. Database Searches should never be used as a stand-alone search, since information provided is usually incomplete and outdated. However Diligent Screening Services recommends a Nationwide or Database Checks as a supplemental part of a comprehensive background check. In compliance with the FCRA, Database records are not reported directly to employer, but are instead used as a clue to where additional records may be found. Any possible hits are added as a County Criminal Check, and searched at the County Court level for ID confirmation, and up to date case information.

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National Criminal Database Alias Search

The National Criminal Database Alias Search combines a social security number (SSN) trace and a database search. It takes all the names found in the provider’s SSN trace and then checks them for matches in their nationwide criminal database. The search results they provide can help users uncover additional activity that may have been missed in jurisdictions outside of the candidate’s residence history or that occurred under a different name.

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State Criminal Search

Same information as is provided by the National Criminal Database, but restricted to the statewide level.

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Federal Court Criminal Records Search

A Federal Criminal Records Check is a search of a specific federal district court’s records. Federal cases include crimes involving federal law, crimes that cross state boundaries, and crimes that are committed on federal property. Diligent Screening Services searches across the 94 U.S. federal courts for violations of federal criminal law, such as tax evasion, fraud, embezzlement, identity theft, interstate trafficking, and kidnapping. Approximately 5 percent of criminal records in the U.S. are for federal offenses. A search of federal court records is needed to locate records of federal criminal prosecution. Federal Criminal Records Checks extend research for potential criminal activity from the state level to the federal level. Federal Criminal Records are searched by name. The results are then reviewed using other identifiers such as date of birth, social security number, or driver’s license number. Reports usually include the jurisdiction searched, the individual’s personal identifiers as they appear in the case file, the file date, charges, disposition, disposition dates, and sentencing information.

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Sex Offender Registry Search

Most states provide centralized services that can be checked to determine whether an applicant is registered as a convicted sex offender. All possible hits must be verified, by our researchers, as a positive ID match prior to reporting results to employer. We verify that the individual found in the registry is indeed the applicant in question. Because a Sex Offender Registry only provides limited information about a specific type of crime, this search cannot be seen as a thorough criminal record search when run alone. It is most useful when run in connection with a proper County Criminal Records Check.

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Global Security Watch List Search

To ensure compliance with the Patriot Act, our Global Security Watch List search is a proprietaty database search of over 120 government agencies’ sanctions and watch lists, including, but not limited to:

• OFAC Designated Nationals (SDN) & Blocked Persons
• Department of State Trade Control (DTC) Debarred Parties
• U.S Bureau of Industry & Security (formerly BXA)
• Memorial Institute for the Prevention of Terrorism (MIPT) Terrorism Knowledge Base
• Unverified Entities List, Denied
• Entities List and Denied Persons List
• (ICE) Most Wanted
• U.S. Secret Service Most Wanted
• FBI Most Wanted Terrorists & Seeking Information
• FBI Top Ten Most Wanted
• INTERPOL Most Wanted List
• Bank of England Sanctions List
• OSFI – Canadian Sanctions List
• United Nations Consolidated Sanctions List
• Politically Exposed Persons List
• European Union Terrorist List

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International Criminal Records Search

International criminal searches reveal crimes a candidate may have commited in a country of previous residence. Diligent Screening Services provides criminal background checks for over 100 countries. Please contact us about available search locations for country specific information, as procedures, restrictions and turnaround times vary widely. in addition, special release forms may be required in some places.

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We verify subjects’ educational claims directly with the educational institutions’ registrer’s office. Information obtained includes, dates of attendance, major, and any degrees, credentials, and honors received by an applicant.  We can also verify whether or not the diploma is legitimate, and whether the school is accredited.

In addition to higher education, we also verify High School diplomas and GEDs.

Occupational License Verification

A Professional License is verified with the state or federal agency that issued it. To verify your candidate’s claims, we contact the issuing state or federal agency and verify that the subject is indeed a holder of said license/certification, and obtain details such as details, date of issuance, expiration, and any restrictions or violations associated with the license.  Common positions requiring license verification are CPAs,  health care professionals, lawyers, psychologists, teachers; engineers, plumbers, massage therapists, occupational therapists, electricians, and bartenders.

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Reference Verification

Professional reference checks verify that a candidate has a positive reputation among previous employers, acquaintances associates, and  co-workers. It includes  interviews with people who have direct knowledge of the candidate’s performance and professional ethics.

Personal reference checks include interviews with friends, and acquaintances who can provide information about an applicant’s personality traits and character.

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Workers Compensation Report

A Worker’s Compensation report provides details about an employee’s previous workers compensation claims for job-related injuries, and provides claim details, such as type of injury, body part injured, employer name, and date of incident.

Use of Worker’s Compensation Records is limited by the Americans with Disabilities Act. Employers can only review workers compensation information after giving a conditional job offer, and it may not be used for screening purposes. Please inquire about availability in your state as most states have anti-discrimination laws governing access to these records, including human rights and fair employment laws.

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Motor Vehicle/Driving Records

An MVR report is used to obtain the applicant’s driving history. We offer driving records access from every state, and in most states results are instant.

This check will include information such as:

Full Name
Date of Birth
Driver’s License Issue Date
Driver’s License Expiration Date
Driver’s License Class (Operator, CDL, etc.)
Driver’s License Status (Valid, Suspended, Expired, etc.)
Restrictions
Endorsements
Accidents
Suspensions
Revocations
Violations
Points

This search is recommended for employees who will be driving vehicles or operating equipment on the job.

Commercial Drivers License Information System Records

Searches a driver’s SSN against the Federal Motor Carrier Safety Administration’s (FMCSA) Commercial Driver’s License Information System (CDLIS) to instantly verify a driver’s current commercial drivers license, and reveals past Commercial Driver’s Licenses and any associated violations or actions. 

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Pre-Employment Screening Program (PSP)

Searches a driver’s SSN against the Federal Motor Carrier Safety Administration’s (FMCSA) Motor Carrier Management Information System (MCMIS) database for a commercial driver’s 5-Year Crash and 3-Year Inspection History, such as DOT-recordable crashes, moving violations recorded on inspection reports, and data contained in (MCMIS).

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National Driver Register (NDR)

The National Driver Register (NDR) is a computerized database of information about drivers who have had their licenses revoked or suspended, or who have been convicted of serious traffic violations such as driving while impaired by alcohol or drugs.

State motor vehicle agencies provide NDR with the names of individuals who have lost their privilege or who have been convicted of a serious traffic violation. When a person applies for a driver’s license the state checks to see if the name is on the NDR file. If a person has been reported to the NDR as a problem driver, the license may be denied.

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National Driver Register (NDR)

The National Driver Register (NDR) is a computerized database of information about drivers who have had their licenses revoked or suspended, or who have been convicted of serious traffic violations such as driving while impaired by alcohol or drugs.

State motor vehicle agencies provide NDR with the names of individuals who have lost their privilege or who have been convicted of a serious traffic violation. When a person applies for a driver’s license the state checks to see if the name is on the NDR file. If a person has been reported to the NDR as a problem driver, the license may be denied.

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The Financial Industry Regulatory Authority’s Broker Check

The Financial Industry Regulatory Authority’s database is checked for  background information on current and former FINRA-registered brokers and current and former FINRA registered brokerage firms. Results may include broker registration history, status, qualifications, employment history, SEC criminal matters, regulatory actions, and customer complaints.

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Federal Civil Records Search

This is a District level search for civil cases filed in the US District Court. Search of civil court records in requested federal jurisdiction for suits, judgments, federal tax liens and bankruptcies. Provides file date, parties involved, cause of action and case status when cases are uncovered.

County Civil Records Search

Searches for lawsuits in the general jurisdiction county courts of the applicant’s county of residence. Provides file date, parties, cause of action and case status.

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Liens & Judgement Database Search

Database search provides information on liens and judgments records at the federal, state, and local levels.

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DOT Testing Solutions

Our automated system incorporates online event scheduling, donor tracking, test status, built-in compliance reports and escalations, random test scheduling, and easy DOT MIS report generation.

Screen your drivers with us and get:

• Over 4000 Nationwide Collection Sites
• Web-Based Program Management
• Paperless Drugs of Abuse Screening
• DOT Health Services and Physical Exams
• DOT Program Management Solutions
• Random Consortium for companies with 49 or less covered employees
• Onsite Drug Testing and
• Online DOT drug test scheduling.
• Tracking and status monitoring of all employee drug screenings.
• Rapid drug test results in real time
• Federal DOT manual CCFs are used with online reporting and event tracking
• Built-in DOT compliance reports and management tools.
• Instant electronic DOT MIS reports, plus other customized statistical documents.
• Immediate notification of expired events and no-show donors.
• DOT Physical Exams.
• Electronically schedule, process, execute, deliver and report a DOT physical exam through our portal.
• Incorporates an electronic DOT physical form, and medical surveillance by a Medical Review Officer (MRO).
• Online health history forms for patient completion
• Online rules-controlled compliance
• Online delivery of documentation

Occupational Health

Diligent Screening Services can electronically schedule, process, execute, deliver, and report a variety of occupational health services, including:

• Audiograms
• EKGs
• X-rays
• Vision screenings
• Vaccinations
• PFTs
• TB testing
• Blood-chemistry profiles
• Functional-capacity evaluations
• Body mass indexing (BMI)
• Lift assessments
• DOT Physical Exams
  And much more!

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Tenant Credit Report

This report is used to assess the risk of extending credit to potential residents seeking to rent.

FICO Credit Risk Score
Official Credit File
High/Low Balance
Payment Patterns
Liens and Judgments
Bankruptcies
Collections
Extensive Payment History
Derogatory payments
Previous credit inquiries
Applicant Identifying Information
Former Addresses
Past Employment

A credentialing process that includes an on-site inspection, will be required before you can obtain a tenant credit report from Diligent Screening Services.

IRS Income Verification

Income Tax Return Verification (ITRV) is a consent-based verification developed and administered by the IRS using Form 4506T “Request for Transcript of Tax Return”. These official IRS transcripts are available within two (2) business days. These records provide accurate results and prevents misrepresentation of employment and past income amounts
Mitigates fraud by matching Name, SSN, and Address to IRS data

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Liens & Judgement Database Search

Database search provides information on liens and judgments records at the federal, state, and local levels.

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Bankruptcy Filings Search

We provide a comprehensive bankruptcy filing search for your candidate or business.

This search helps identify personal bankruptcies associated with a job candidate, across all federal districts. It returns records for Chapter 7 and Chapter 11 bankruptcies. It also includes any additional debtors, liability amount, asset amount filing date, discharge date. This search is used when screening accounting, managerial, and executive candidates, as well as contractors, business partners and vendors.

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Business Due Diligence

Before beginning a partnership with a business, it is important to be certain that they are reputable, and that there are no liens, judgments, bankruptcy or civil action against the company or its principals. Due Diligence Background Check vets your customers, third parties, investments and partners to help you assess and manage risks.

Business Credit Report
Principals Personal Information
Names of Key Officers, Managers and Employees
List of Products or Services
Names of Suppliers and Clients
Current and Previous Addresses
Phone Service Summary
Property Ownership
Possible Associates
Business Associations
Partnerships & Corporate Affiliations
Company Name Search
Chamber of Commerce
Better Business Bureau
News & Media Search
UCC Filings
Bankruptcy
Liens
Judgments
EIN Search
Professional License
FAA Registrations
Professional Verification
Assets Search
Education Verification
Property Ownership Records
Deed Transfers
Profit and Loss Statements
Assets
Criminal Records for Company or Principals
Board of Governors List Search
FDIC List Search
National Credit Union Administration List Search
Office of the Comptroller of the Currency List Search
Office of Supervision List Search
Office Foreign Asset Control List Search
Social Security Validation
For publicly held companies:

10-K’s Annual Business and Financial Reports
10-Q’s Quarterly Financial Reports
8-K’s Unscheduled Materials Events
Annual Reports to Shareholders
President’s Letter to Shareholders
Proxy Statements
Director’s Titles, Ages and Remunerations
Registration Statements
Financial Information Filings
Prospectus on Stock Offerings
Williams Act
Corporate Mergers and Acquisitions
20-F Annual and Financial Report Filed by Non-U. S. Registration

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